Contact Us
We are a small digital product team. Email is the fastest way to reach us. We aim to respond within 2 business days.
Customer support
For help with your Relationship Map, login links, billing, or refunds:
- support@gotosoulmatch.com
Report delivery
Messages are sent from reports@gotosoulmatch.com. If you do not see an email, check spam and promotions folders. You can always return to https://gotosoulmatch.com/continue to access your account.
Business address
SoulMatch
1 Yair Street
Zikhron Ya'akov, 3094260
Israel
What to include in your message
To help us resolve your request quickly, please include:
- The email address you used to register
- A brief description of the issue
- Purchase date (if billing-related)
- Screenshots only if relevant (never send passwords)
Privacy requests
For data access, correction, or deletion requests, email support@gotosoulmatch.com with the subject line "Privacy request". See our Privacy Policy for details.